Elevate Leadership, Energize Teams, & Ignite Confidence.

Your spa isn’t just a business—it’s an experience, a transformation, and a place where confidence expands through self-care and self-worth. 

Claudia has been an Esthetician for over twenty-five years. She worked her way up from Assistant Spa, Corporate Trainer, Educator, Spa Director, and Executive Director.

With over two decades of coaching high-performing teams, her expertise in emotional intelligence, confidence, cognitive behavior, communication, and authentic leadership will help your spa thrive! She walks the walk. 

*All consulting services in the consulting section are available for spas. 

Professional and personal goals work together. Create a career plan that aligns with your values, strengths, and goals. Working together to identify your ideal career path and develop a strategy based on your mission and vision to achieve success. 

Maximize revenue through prebooking, retail, service upgrades and the art of client connection. Emotional intelligence and Effective Communication drive appointments, build unwavering loyalty, and elevate your reputation in the industry. Uncover proven strategies for boosting confidence, creating unforgettable experiences, letting go of fear and stepping into your power!

Connection Through Experience. Without clients you don't have a business.  

Your clients don’t just want a service; they want an experience. It starts with the consultation. Creating a safe space for your clients to be vulnerable.

Master the art of client connection with emotional intelligence fueled by Active Listening. Claudia will teach you and your team how to connect on a deeper level, build trust, and create loyalty that turns first-time visitors into lifelong clients. Make them feel seen and heard. You are in this together!

You must be present in their story. Your clients need to feel comfortable to tell it. 

Your best clients are your returning clients. You can't deliver if they don't come back. Give them a reason to do so.  I’ll show you how to seamlessly integrate prebooking strategies that feel natural, enhance the client experience, and ensure they never leave without scheduling their next visit.

Be the driver of the appointment. When your clients feel special, they will remember who made them feel that way. Take the time to access your clients wants, needs, dreams and fears. Based on their answers create a custom treatment that will blow their mind! Everyone loves the secret menu. Don't just give them what they want, give them what they crave. Claudia will help you create irresistible service upgrades and programs that enhance your clients’ results and how you are growing your business.

Retail isn’t just an add-on—it’s an extension of your clients’ self-care.

If they are not taking care of themselves at home, all the treatments in the world are not going to get them where they want to be.  Learn how to confidently prescribe products that support their journey, ensuring they see real results and keep coming back for more.

Do you ever feel like you are on an island by yourself? Spa Directors are well versed in all areas of the spa business. That also means they may have their hands in too many pies. Learn how to establish boundaries, lean into your vulnerability, unmute yourself and take your power back and create a community of belonging with your teams and so much more. Book a discovery call today! Let me help your life on purpose and make a difference in your life and the lives of your team. 

If you keep going down the road you are on you will burnout. Reignite your enthusiasm and remember passion and purpose. Receive the support you need instead of trying to do it all on your own. Unmute yourself and speak up! For yourself and for others. You have ideas that need to be heard. Remove the self-doubt from you and your teams and thrive. You don't have to go it alone.

Book your discovery call today! Let's explore how you can make a difference, in the lives of others and in yourself.

*Custom sessions are available based on your needs.

Communication is the key to a high performing team. If you or they don't have it, nothing will work. Fireside chats are crucial in the growth and development of you and your teams. They create a culture that people want to be a part of because they feel seen, valued, and heard. 

These conversations allow you to work through problems, relate to each other, learn from mistakes, and cheer each other on! Talking it out will avoid pitfalls and blowouts, create understanding through vulnerability and allow ideas to flow without fear and judgment. It also gives everyone a voice and a chance to be heard. 

Being a facilitator in fireside chats keeps the conversation going. Encouraging everyone to have a voice and build on it to create an inspirational, growth minded environment that cheers each other on and foster connection. It also throws pettiness out the window.  

Not all issues are bad. They provide lessons that inspire change. When people don’t speak up, more problems will arise. Burnout, quitting, resentment, and doubt, feeling like they can’t do the job. Feeling guilty for taking time off even though they desperately need it.  Get to know your people, practice accountability, learn how to delegate and create belonging. 

*Custom sessions and workshops are available based on your needs. 

Book your assessment today.